Revisiting Our Community Agility Ecosystem

What’s Community Agility?

Two years ago – when we launched the Community Initiatives Team – agility was on ours minds. Pre-recession, we were hearing flat, but seeing spiky. Our team members live and work in regions as diverse as Portland (OR), Tucson (AZ), Charlotte (NC), and all over Michigan. So while the U.S. economy at the time was widely perceived as booming, our communities were still smarting from the steep downturn a few year before. Yet, we were also bearing witnesses to infinitely creative responses to new challenges, and the beginnings of new kind of economy.

In our work, we were confronting significant structural challenges:

  • Decreasing overall economic security for families despite job growth
  • Industry-wide transitions changing job and skill requirements for large numbers of workers
  • Lack of access to investment capital where entrepreneurs seemed to need it most
  • Chronic budget shortfalls compromising basic public services in our communities, and
  • Institutions, agencies, and organizations with clearly shared missions acting in isolation.

At the same time, we saw opportunities for collaboration (on and offline) and reinvention everywhere. We focused on building agility.

Developing Methods for Change

With the aim of helping communities find opportunities to thrive while also managing through downturns, and with partners including the U.S. Department of Labor, the Council on Competitiveness, and the Charles Stewart Mott Foundation, we developed methods and approaches for cultivating agility:

  • Developing shared intelligence, by collecting and making meaning out of data that matters to multiple community organizations and agencies.
  • Promoting network weaving, based on the theory that a whole host of benefits derived from well-networked communities (we had been studying networks for some time, but found Sean Safford’s early work at MIT – subsequently published in book form – very compelling). Later we partnered with June Holley to learn techniques for social network analysis.
  • Facilitating collaboration across “silos”, so that people from across disciplines, departments, agencies, programs, organizations, and institutions find common ground and begin to share ideas, talent, and resources in ways that maximize wider community benefits.
  • Encouraging public engagement, since real change happens in firms, schools, and neighborhoods, not just boardrooms.
  • Advancing an entrepreneurship agenda that emphasizes not just new ventures, but entrepreneurial culture itself.

These methods emphasize the building of capacity—to collaborate and to innovate—so that communities can reinvent themselves over and over, not just build the next new thing. We worked with (and learned from) community leaders and project partners from five U.S. Department of Labor WIRED regions (Southeast MI, Mid MI, Southern AZ, Kansas City, and the Piedmont Triad NC partnership) and two BRAC regions (Ft. Bragg NC and Southwest OK), and a host of other communities in transition.

Checking In

Last week, our team met in person to review progress, and take a look at the current (and growing) ecosystem around community agility (now increasingly called resilience.)

New Trends

While we’d been paying attention to the emergence of new conversations and community innovation spaces individually, sharing this information helped all of us see that we are now in the company of more (and more diverse) people advancing some of the same goals. Here are a few we’re pretty excited about.

Social Innovation

The people who identify with “social innovation” are a wildly diverse, eclectic and exciting bunch, ranging from the academically-inclined Stanford Social Innovation Review crowd to the entrepreneurial community that is Social Edge (Skoll Foundation) to the activists, organizers, and media mavens who see new ways to make change through the social web. The new White House Office of Social Innovation will certainly accelerate interest in the field, which is now beginning to map itself. And interest in social innovation is appropriately global. The Young Foundation, SIX, and the Skoll World Forum, together with institutions like Ashoka and the Aspen Institute have nurtured social innovation networks around the globe for years. More recently, the John S. and James L. Knight Foundation has sponsored a host of initiatives designed to help innovators of all ages and stations leverage the power of social media and the web.

Video and Twitter have helped make much of this activity accessible and transparent. Last week, 900 people gathered at SoCap09 in San Francisco to figure out how to fund it.

Gov2.0

Government (at all levels) is also beginning to reimagine itself. The Obama campaign demonstrated the power of technology to enable self-organization in a campaign context, now we’re working through the implications of this kind of mass connectivity on governing itself. Catalyzed by Tim O’Reilly’s advocacy of “Government as Platform,” gov2.0 has become a rallying cry for transparency, participation, and just better, smarter, government  – among people inside government and out. This week’s Gov2.0 Summit brings together public servants and technologists and advocates and organizers, many of whom are already working together to build the next generation of public intelligence systems and platforms for participation.

The Resilience Movement

The resilient communities movement stems from two different though related sets of ideas: one relating to security, and the other to sustainability more broadly.

People are helping communities become more resilient outside the U.S. as well – parallel efforts exists in Australia, and a more locally-driven approach launched in England.

Smart Communities

Firms like Cisco are promoting smart cities from a data-connectivity point of view, and IBM is advancing its “internet of things” agenda. But people and processes matter just as much. The stakes are high, the promise, great, and the need, urgent. Brookings is tracking the impact of the American Reinvestment and Recovery Act (ARRA) on cities and regions seeking to advance innovation or leverage structural change. Rosabeth Moss Kanter and Stanley Litow offer a manifesto for smarter, more connected communities.  John Hagel, John Seely Brown and Lang Davison’s Big Shift focuses on change dynamics in firms, but their analysis offers insight relevant to communities, too.

Going Forward?

We’re taking a good look at this context in an effort to learn from others, and focus our efforts in ways that maximize impact.

We believe in the power of not just tinkering, but “…unbundling and reconstituting…”
– Don Tapscott

Posted in Collaboration, Community, Gov20, Longform, Regions, Social Change, Treasures, Uncategorized | Tagged , , , , , , , , , , , , | Leave a comment

Tough Times in Regional Detroit

Beets in Detroit by ellievanhoutte

Beets in Detroit by ellievanhoutte

Unemployment in Macomb County

I recently met with a Macomb county commissioner whose district is embedded in the metro Detroit region of roughly 5 million people. The commissioner was concerned because, despite state unemployment in excess of 15%, county unemployment exceeded 16%, and pockets in her district face rates as high as 25%. “We’re heading toward a brick wall,” she noted.  ”We just don’t know when we’ll hit.”

What New Jobs?

The commissioner voiced concern about moving forward job training strategies when, really, the potential for new job creation has no hope of matching—even remotely—the rate of job loss. “I  sometimes actually wonder if we should do what New Orleans did and offer to help people relocate to places with more opportunity.”

Exclusive Collaboration?

This commissioner, like so many public officials, economic and workforce developers, community organizers, and even citizens, is overwhelmed by the immensity of the employment challenge in Michigan and daunted by a lack of public resources to make a difference. “I know there’s the Recovery Act—I just don’t know what we’re getting out of it.”

Moreover, she expressed confusion over facing these challenges in a large geographic region where, certainly, people are working overtime to shift economic gears, but the results are dispersed, and her constituents are her neighbors who don’t see a direct or immediate benefit.

Home-grown Efforts

She knows about a host of home-grown efforts, including the New Economy Initiative (NEI), Road to Renaissance, and others, she just don’t know anyone who is part of these efforts. How can she connect? She can’t be everywhere at once. How can she learn whether and where her county benefits from these efforts?  Is it enough for community “big dogs” to drive community change, and can they do so successfully—or at least meaningfully—without bringing other community stakeholders on board?

Resilient Outcomes and Communities

Having a resilient community means recognizing the importance of social capital and having an engaged and informed community, both organizationally and individually. People at all levels need to feel they are contributing to solutions or, at the very least, feel in touch with them, and there are many ways to do this:

  • IdeaMinnesota is an effort of the state community foundation, which has asked community residents to share their ideas to address community problems and has agreed to fund the best ones.
  • “My Region” in central Florida has asked community members, “How shall we grow?”  Roughly 20,000 people have responded through surveys, videos and other means, and many have invested out-of-pocket in the effort, which has driven several community-change initiatives.

Michigan’s Defining Moment has engaged 2,000 people in outreach efforts to express their views on Michigan’s future. And One D’s online scorecard allows organizations to show how their efforts are moving forward key community indicators. How can these efforts be channeled to engage regional community stakeholders in thinking about solutions for the region’s future but in conjunction with stakeholders like NEI that are investing resources in solutions to improve it?

Solutions-driven engagement

Some fear that community engagement may open the door to unwarranted critique and judgment, but the alternative could remain the sense of disconectedness and concern like that expressed by our county commissioner.  And, yes, community engagement is time intensive and difficult, but investing in it is questionable only if viewed as an end in itself.  The ultimate goal in engagement should be to connect real people to the development of real outcomes and solutions and, ideally, investment in them.  This will give participation true meaning and foster a sense of pride and ownership in the outcome.

After all, is innovation really game changing if only some people feel part of it?

Posted in Collaboration, Longform, Resilience, Social Innovation, Social Media & Engagement Factoids, Uncategorized | Tagged , , , , , , , , | 1 Comment

The Future of Work and Learning is Today

Learning Online Pays Off

Students, educators and others can access syllabi, lecture notes, audio and video for almost every MIT course offered today, and over 50 million have done so. Meanwhile, the U.S. Department of education has done a meta-analysis that shows that students who take all or part of their classes online generally perform better than those taking the same course through traditional face-to-face instruction (results are statistically significant).

The Web Makes it Possible to Support Learning and Work in New Ways

The way society thinks and learns is changing faster than, well, the speed of digital transmission. This opens doors to new ways of helping students and workers meet education and training demands in the midst of constant innovation and increasingly tough competition for jobs.  But there are still
those who cannot imagine the extent modern technology foretells for work and learning.  They point to social media tools like FaceBook and Twitter and oddly-named collaboration tools like wikis and blogs and wonder about, if not challenge, their relevance in today’s talent landscape.

The Web Helps People Help Themselves and Each Other

Yet 85% of college students use FaceBook – 3.85 million users.  Of these, 60% log in every day, 85% at least once per week, and 93% at least once per month. These figures will pale with recent new accessibility for high schoolers.  And while much of the usage is social, it also includes tracking and collaborating homework assignments, arranging study groups, and more.  Adults are also heavy internet users: According to the Pew Internet and American Life project, over 1/3 of adults have participated on online social networking, and 69% of all Americans have used the internet to cope with the recession, including finding jobs and ways to upgrade their skills. (This includes using social networks to land employment, an increasing phenomenon in today’s economic climate.)

It’s Not About The Tools Alone, But the Tools Accelerate Broader Social Change

The truth is, like the Commodor 64 and Atari, some – if not all – of these social networking and collaborative platforms are likely to be replaced by more powerful, agile, and ubiquitous versions themselves. But their legacy will remain, meeting demand for transparency, collaboration, and the ability to teach and learn any time, any place, on any subject imaginable, at increasing speed and diminishing cost to the end beneficiary.

We’re Only At the Beginning

There likely will always be a place for traditional work and learning systems, but not without integration of online tools, resources, and even social networking platforms that add to the richness of the educational experience through easier-maintained relationships with educators and peers.  The future of work and learning is today, it includes online tools, content, and networks, and there is no going back.

Lisa Baragar Katz
@katz_lisa

Posted in Longform, Social Media & Engagement Factoids, Work and Learning 2.0 | Tagged , , , , , , , , | Leave a comment

New Working Paper: Social Change with a Network Mindset

Monitor Institute Releases Working Wikily 2.0

Networks and Social Change

We love and have been following the Working Wikily blog for some time now, but authors Diana Scearce, Gabriel Kasper, and Heather McLeod Grant have outdone themselves on this one. We agree that a networked mindset is evolving – and it changes assumptions about how the world works. And without shared assumptions, it can be very easy to get stuck in the trees when working with colleagues or partners, and just plain miss the forest.

Easier Said than Understood?

It’s easy to talk about social networks – we’ve always had them. It’s also easy to experiment with new tools that make those networks visible. But it’s worth stopping to consider the profound changes that working in a networked way – across organizational, institutional, cultural and other boundaries – imply for how we advance social change, economic prosperity, and community resilience in a new age.

We’ve got many examples bookmarked here. And we find inspiration (everywhere, but for today) here.

Posted in Social Change, Social Innovation, Treasures, Work and Learning 2.0 | Tagged , , , , , , , , | 1 Comment

Infographic: Why Buy Local?

Because it pays.

Infographic: Why Buy Local?

From Local First in Grand Rapids, MI. (These people have a sense of humor – they are on “Wealthy Street.”)

Posted in Treasures, Visualization | Tagged , , , | 2 Comments

Are We a Field?

Irvine Foundation/Bridgespan Group Identify Five Elements of “Field” of Practice

fieldframe

The h3 Field Framework Report identifies five characteristics of a field of practice:

  • shared identity
  • standards of practice
  • knowledge base
  • leadership and grassroots support; and
  • funding and supporting policy

Hard Questions

These questions are more difficult to answer than they appear in fields that are either emergent (e.g., social innovation) or those characterized by many different goals – such as workforce development in which meeting economic prosperity for people, firms, and communities is the goal, but strategies may differ quite markedly. So too all of the elements that define it as a field.

Examples

The Irvine Foundation explore Multiple Career Pathways as a field here. And Lucy Bernholz addresses Digital Media and Learning here.

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Eleven Resilience Concepts for Rural (!?) Communities

Building Resilience in Rural Communities Toolkit:
Eleven Resilience Concepts

Rural Resilience Toolkit via University of Queensland and Univeristy of Southern Queensland

The result of a three-year project in the Community of Stanthorpe (Queensland), the Rural Resilience Toolkit identifies 11 concepts central to community resilience. They are:

  1. Social Networks and Support
  2. Positive Outlook
  3. Learning
  4. Early Experience
  5. Environment and Lifestyle
  6. Infrastructure and Support Services
  7. Sense of Purpose
  8. Diverse and Innovative Economy
  9. Embracing Differences
  10. Beliefs
  11. Leadership

Toolkit Contents
The toolkit contains a case study and literature review on each of the 11 concepts (and a great list of references). The idea is to infuse these concepts into existing programs while also building new programs around them. The project aims to promote positive adaptation, and reflects a diverse public-private partnership described in the toolkit.

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Leading Tribes in the Post-TV World

Seth Godin and Tribes on TED

“The Beatles did not invent teenagers.”

You don’t need everyone. You need the ones who care – the true believers. And the web connects you to them.

Leading Change

If you are in the change business, ask three questions:

  • Who are you upsetting?
  • Who are you connecting?
  • Who are you leading?

Then start a movement.

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Michael Wesch: “The Crisis of Significance”

People love learning things that matter.

People want to learn what’s significant.

Michael Wesch creates significance for the University of Manitoba, and for anyone who wants to understand the relationship between the new media ecosystem and the kind of learning we need now. It’s a bit long, but engaging enough to entertain, and instructive enough to make you feel like you just participated in a great class. Which is the point. You did.

More.

Click here to investigate Michael Wesch’s other remarkably insightful videos.

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Agile Development as Model for Government Policy Making

Agile Policy Making?

We were so excited to see Joi Ito’s post about agile development as a (potential) model for policy-making, we hardly know where to start. Maybe a thank you for Reid Hoffman’s perspective on early releasing – well timed as we are still wincing at the bugs in a recent launch of our own project (WeToo).

Three More Reasons

Here are three more reasons we think the agile approach holds promise for government:

  1. It encourages collaboration among policy makers, giving everyone a stake because no single idea is advanced and then “rolled out.” Iterative policy is collaboratively owned by people who want to see it work (and improve).
  2. It encourages collaboration between policymakers and the citizens, businesses, and communities policy is meant to benefit—because policy makers understand that they are working toward the intended impact and not simply “to implement” a particular approach.
  3. It provides a potential vehicle for not just responding to the needs of citizens, businesses, and communities, but for cultivating the information, knowledge, and networks that help them meet their own needs. Agile models encourage  “platform building” and collaborative action over the development of expert-led management systems.

That’s Wicked.

The agile approach is particularly well suited to wicked problems—and what public policy issue worth its salt isn’t wicked?

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